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Friday, December 19, 2025  
28 Jumada Al-Akhirah 1447  

Faysal Bank launches Pakistan’s first self-serve digital banking lobby

Unmanned facility offers 24/7 services, instant card replacement, and biometric-enabled self-service
The launching ceremony of Faysal Bank’s self-serve digital lobby in Lahore.
The launching ceremony of Faysal Bank’s self-serve digital lobby in Lahore.

Faysal Bank recently inaugurated a first-of-its-kind self-serve digital lobby at its Lahore regional office, offering customers an advanced, unmanned banking experience.

The new facility allows customers to access banking services round-the-clock, including instant replacement of Faysal Debit and Noor cards in under five minutes.

A biometrically secured interactive kiosk provides instant account sign-ups, real-time access to personal account details, certificate generation, demographic updates, and card activation.

Speaking at the launch, Faysal Bank President & CEO Yousaf Hussain said, “Our unmanned self-serve experience centre is reflective of Faysal Bank’s constant pursuit of innovation and the use of technology to deliver unique and seamless customer experiences. Digital banking and technology-based solutions will continue to be at the forefront of transforming the experience for our banking customers.

The bank, known for its leadership in Islamic banking, has set new benchmarks in digital innovation, combining convenience, security, and efficiency to reshape the customer banking experience in Pakistan.

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Pakistan

lahore

Faysal Bank

Yousaf Hussain

self serve digital banking lobby

Faysal