BEIJING: A fresh case of Apple Inc’s new iPhone popping open due to a swollen battery has been reported in state media in China, the world’s biggest smartphone market where the U.S. firm is seeking to revive faltering sales.

On its website on Thursday, China’s state-backed ThePaper.cn cited an iPhone buyer surnamed Liu as saying his newly purchased iPhone 8 Plus arrived cracked open on Oct. 5. There was no sign of scorching or an explosion.

-Indiatimes.com

Pictures taken by Liu and displayed on ThePaper’s website showed an iPhone 8 plus split open along the side featuring the sim card holding, with the phone’s internal parts visible.

An Apple spokesperson said the company is looking into the matter and declined to comment further.

The incident comes as indifferent reviews of the iPhone 8, which comes 10 years after Apple released the first version of the revolutionary phone, drove down shares of the company since the handset’s launch.

Some investors worry whether pre-orders for the device were well below previous launches, although some Apple fans are waiting for the premium iPhone X due out in early November.

-Reuters