SBP's Consumer Protection Department received series of complaints wherein some unscrupulous elements are defrauding general public through “cheque washingâ€, a practice wherein text of a cheque is erased by chemicals and then rewritten with a new payee and amount. Impact of such alteration on surface of cheque is difficult or sometimes impossible to detect with naked eye.
To address these complaints effectively, SBP asked all banks that in addition to conformity with Clearing Bank Specification (CBS) -1 as specified in BPD Circular No.19, dated June 25, 2003, effective equipment such as ultraviolet lamps be deployed at the branches, according to CPD circular No.2 of July 2, 2011.
Banks/DFIs should train their front-desk staff to assess authenticity of cheques. Prudence should be exercised while making payments against cheques, and especially against bearer cheques.
In addition, banks/DFIs have also been advised to strictly adhere to guidelines on internal controls and instructions relating to opening and operations of accounts issued by SBP from time to time, the circular added.